Performance Support

Performance support provides on-demand guidance and resources that help employees complete tasks correctly in the flow of work.

Performance support is help delivered at the point of work — job aids, checklists, step-by-step guides, decision trees or AI assistants — that lets employees perform without first completing formal training. It complements courses by supporting application.

Effective performance support is fast, contextual and embedded where work happens, reducing errors and the load on memory and help desks.

How Performance Support works in Violetinfo.ai

VKnow provides AI-powered performance support, guiding employees through tasks with searchable answers and decision trees in the moment of need.