You launch a new model every few weeks. Is your whole network ready to sell it on day one?
An OEM trains thousands of people it doesn't directly employ, across a dealer network that runs from metro flagships to tier-3 towns. Sales consultants churn, variants launch constantly, and the move from petrol to EV is rewriting what every technician needs to know. The problem was never the content. It's the absence of a platform that gets the entire network product-ready before launch day — and proves, down to the individual, that the technician working on the car in front of them is certified for it.One platform. Two outcomes: a network that's launch-ready on day one, and a service floor you can certify down to the last technician.
Your dealers don't ignore training. They ignore training that doesn't reach the floor in time.
Most OEMs train their network through launch decks emailed to dealer principals, the occasional regional workshop, and PDFs that sit unread in an inbox. The consultant who sold last quarter's model may have never been tested on the one launching next week — and there's no way to know the difference. The gap isn't effort or awareness. It's a structured, trackable system that turns "we sent the material" into "the network is certified."
- Launch decks emailed to dealers — no idea who actually studied them before they started selling
- One generic course for a metro sales consultant and a tier-3 workshop technician
- Technician skills tracked on a paper skill-matrix pinned to the workshop wall
- Built for a desktop in the back office, not a tablet in the service bay or a phone on the showroom floor
- EV/high-voltage safety taught once in a classroom, never re-verified
- Network adoption 30–40% — and the OEM can't see who's genuinely trained
- Launch modules behind a readiness gate — no consultant is marked launch-ready until they pass, network-wide
- Role-aware paths: showroom sales, service advisor, technician, parts — each sees their own journey
- A live digital skill-matrix per workshop: who's certified on what, what's expiring, where the gap is
- Mobile- and tablet-first, in the regional language, built for the bay and the floor
- High-voltage/EV certification with practical sign-off and scheduled re-certification
- Network adoption 85%+ in 90 days, with OEM visibility down to the individual at every dealer
Launch-readiness across the network. Earned, not assumed.
A new variant can land every few weeks — new features, new tech, a new competitor to out-talk. A consultant who half-knows the car freezes the moment a customer asks the hard question, and the sale walks out the door. Violet turns every launch into a short, sharp learning sprint with a certification gate at the end. The car doesn't reach the floor as a surprise. The floor is ready for it.
Rapid launch modules
Short videos, spec sheets, USP cards, and side-by-side competitor comparisons — built and pushed network-wide in 48 hours. The whole floor learns the same story, the same way.
Readiness gate
A consultant isn't tagged "launch-ready" until they clear the readiness test. Configurable pass mark. No shortcuts, no half-briefed staff pitching a flagship launch.
Network launch dashboard
The OEM sees launch-readiness dealer by dealer, region by region, person by person — before day one. Spot the 40 dealers who aren't ready while there's still time to fix it.
Everything due today. On one screen, in their hand.
A sales consultant between two walk-ins, a technician between two jobs — neither has time to hunt through folders. One panel shows every action they owe today: the launch module, the quick quiz, the safety refresher, the feedback form. Anything overdue from yesterday surfaces in coral. An empty panel means they're current.
One screen, every action
Launch modules, quizzes, safety refreshers, feedback forms, all in one panel. No folder-hunting.
Overdue surfaced automatically
Yesterday's missed safety refresher flagged in coral so nothing slips on a workshop floor.
Always-empty is the goal
An empty panel means the consultant or technician is current. The design rewards closing things out.
Manager dashboard mirrors it
The dealer principal/workshop manager sees the same panel for every person. Who's on top of their day, who's falling behind.
Certify the hands that touch the car. Three layers. One platform.
Service is where the loyalty, the margin, and the safety risk all live. A miswired high-voltage pack isn't a bad review — it's a hazard. Running a service network is a certification business: the technician earns the skill, the workshop manager runs the floor, and the OEM audits the whole network's readiness. Today these live in three disconnected places. Violet unifies all three and puts the skill-coverage dashboard on top.
Skill certification, system by system
- System-by-system certification: engine, transmission, electricals, AC, brakes, diagnostics
- EV high-voltage: battery, BMS, isolation, safe handling — practical sign-off, not just a quiz
- Each system is a digital badge; master more, unlock higher grade
- Photo/video proof for practical tasks where it's needed
Running the bay
- Bay readiness and technician skill coverage per shift
- Job-type vs certified-technician matching (don't assign an EV job to a non-certified tech)
- Quality spot-checks and rework tracking
- Customer experience and CSI follow-through
Network skill coverage
- Planned audits of skill-matrix coverage per workshop
- Random checks to catch drift and expired certifications
- Score against brand-defined technical standards
- EV-readiness rolled up across the entire network
And the audit of the audits — the visibility most networks have never had.
One number tells you 88% of technicians are certified to grade. The next tells you only 61% are EV-ready. The next tells you 240 certifications expire this quarter. The last flags 18 workshops below the safety threshold. That's the visibility most networks have never had.
Every model, every variant, every spec. One tap away.
No more "let me check and call you back" in front of a customer. Every model and variant assigned to a consultant's role — full specs, features, USPs, competitor comparison, colours, and current finance/EMI schemes — ready in PDF or video. Revise it at HQ and the whole network gets the new version on next open. The same data can feed the dealer's enquiry and quotation tools.
Role-gated access
Sales sees sales material; service sees technical bulletins. Rights-managed at the admin level.
PDF, video, or auto-generated
Upload existing brochures and walkaround videos, or define specs in the admin and let the front end auto-build. No video team required.
Live spec & scheme awareness
Consultants see the current variant specs and live finance/EMI schemes in real time — never quoting last month's offer.
Updates push instantly
Price revision or feature update at HQ? Every dealer gets it on next open. No more "we're still using the old spec sheet" calls from the field.
Learning Shorts. The format their thumb already knows.
The 24-year-old on your showroom floor and the young technician in your bay have trained themselves on Reels and Shorts for years. That's the format that lands: vertical, 30–60 seconds, autoplay-next. We built it native to the platform and assigned by role and skill gap, so a sales consultant sees feature-and-positioning shorts while a technician sees procedure-and-safety shorts.
142★
SAVE↗️
SHARE
▶ Vertical, autoplay-next
Same format their thumbs already know. One swipe = next short. They burn through 8–10 between two customers without thinking about it.
🎯 Assigned by role + skill gap
A consultant weak on finance options sees finance shorts. A technician new to EVs sees high-voltage shorts. Personalised, not generic.
⚡ Right-now, right-here learning
A feature refresher before a test drive. A torque-spec reminder at the bay. A new-scheme briefing the morning it launches. The learning long-form modules can't reach.
📈 Engagement that drives adoption
Completion rates jump from 30% to 80%+. The format isn't the gimmick. It's the unlock.
Fast quizzes. Real situations. In the language they think in.
One to five quick questions, delivered to the phone in the learner's chosen language. Visual and scenario-based, not text walls. Every answer is logged centrally, so HQ knows exactly which consultant, which workshop, and which concept is sticking — and which one needs a re-quiz.
1–5 questions, no more
Finishable between two customers or two jobs. Built for a 2-minute window.
Visual & scenario-based
"Spot the issue in this photo." "Watch this clip — what would you do next?" Beats theory.
Multilingual by default
16 Indian languages plus 50+ global, including Hindi, Tamil, Telugu, Marathi, Bengali, Kannada, Punjabi, Gujarati. Same question, same scoring.
Retention tracked centrally
Every answer logged per individual. HQ sees retention by person, workshop, region, and concept. Re-quiz automatically until it sticks.
Instant feedback
The right answer the moment they tap, with a one-line "why". Learning happens in the same 2 minutes.
Company-owned. Dealer-franchised. Authorised service partner. All in one dashboard.
Almost every OEM runs a mix: a few company-owned experience centres, a vast franchised dealer network, and authorised service partners. A standard LMS treats them all the same. We don't. Every dashboard, every cohort, every comparison can be sliced by ownership model — so you can finally answer the question that matters: which model is performing better, and why.
| Metric | Company-owned | Dealer-franchised | Authorised service partner |
|---|---|---|---|
Launch-readiness % certified before day 1 | 94% | 81% | 76% |
Technician skill coverage to grade | 91% | 84% | 79% |
EV-ready technicians network-wide | 78% | 58% | 49% |
CSI / SSI avg, last 90 days | 89 | 83 | 80 |
Frontline attrition annualised, lower is better | 26% | 34% | 41% |
Outlets covered across the network | 14 | 268 | 96 |
Model-aware dashboards
Company-owned vs franchised vs service-partner performance, side by side, on the same source of truth.
Like-for-like comparison
Same metrics, same definitions, same time window. No more apples-to-oranges across the network.
Drill into any cluster
Click a region to find the dealer dragging the average down, or the workshop quietly raising the bar.
Built for combinations
3S, 2S, 1S, multi-brand workshops, area developers — whatever model your network runs in real life, the platform represents it natively.
Don't break the streak. Revv is watching.
A young consultant or technician doesn't need another training reminder — they need a reason to come back tomorrow. So we built one. Every login marks a streak. Every milestone unlocks bonus points that count toward recognition. And Revv, our pit-crew mascot, reacts to every move — cheering when they show up, concerned when they don't. The platform stops feeling like a system and starts feeling like something that notices.
(Mascot is white-labelled. "Revv" is the suggested automotive companion; any OEM can ship its own branded character — see the Mutual Fund reference where each client gets a custom mascot.)
Daily streak counter
Every login marks the streak. Visible the moment they open the app.
Milestone bonuses
3, 7, 30, 90 days. Each unlocks points that count toward recognition and rewards.
Mascot reacts to behaviour
Revv is happy when they show up, concerned when they slip. The emotional hook that makes coming back personal.
Two habits, not one
Streaks track both daily learning (a quiz, a short) and daily work (a checklist, a feedback form). One mechanic, two habits.
Continuous feedback. Mostly on video.
Dealer managers don't have time to write paragraphs, and the floor doesn't have time to read them. So the platform leans video-first. A star rating in two taps. A 30-second clip recorded on the phone, or pulled from earlier. The consultant watches it between walk-ins, the technician between jobs — in the same app they train in, where the next shift is the test.
Pick the person, set the rating
Manager taps a name, sets a star rating in two taps, adds a line if needed. The real message goes into the video.
Record live or attach
Up to 60 seconds on phone or laptop camera, or upload a clip already saved. Whatever's easier in the moment.
They watch and learn
A notification, then they play it on the floor or on the way home. Feedback that gets watched is feedback that changes behaviour.
Plus everything you'd expect from a modern learning & enablement platform.
The launch-readiness engine, the technician skill-matrix, the Model Hub, Learning Shorts and Micro-Quizzes are the automotive-specific layer. Underneath sits a full enterprise platform with everything else you'd expect:
New model launch training
Push prep videos and assessments before launch day, network-wide.
QR-code attendance for ILT
Trainer flashes a QR at a dealer workshop; staff scan; attendance logged.
Proctored certification
Camera-supervised technical certification, no travel required.
Multi-tenant for dealers
OEM sets the curriculum; each dealer's data stays isolated.
50+ global & 16 Indian languages
Hindi, Tamil, Telugu, Marathi, Bengali, Kannada, Punjabi, Gujarati and more. Audio-first for the bay.
Manager & OEM dashboards
Same data, four lenses: technician, workshop, region, brand.
HRMS, SSO & DMS integration
Darwinbox, Keka, GreytHR, PeopleStrong, SAP SuccessFactors, Oracle HCM — plus your Dealer Management System.
Video search & auto-transcription
Every video transcribed and indexed; search a phrase, jump to the exact second.
Automotive questions, automotive answers.
Stop training your network like it's one big classroom.
30-minute demo. We'll walk you through launch-readiness with certification gates, the three-layer technician skill-matrix with EV-readiness, and the automotive-specific features: the Model Hub, Learning Shorts, Micro-Quizzes, and the network dashboards.
Book a demo →